FAQ


 

What are your office hours?

We are open Monday – Friday from 8am-5:30pm and Saturday form 8am- 12pm

What forms of payment do you take?

We take cash, credit and we offer Care credit options.

Do you offer boarding?

Yes! We offer luxury boarding year round.

Do you do walk-in nail trims?

Yes, we just require that your pet is up-to-date with their vaccinations.

Can pets be overweight?

Yes! Obesity is one of the most common diseases affecting dogs and cats. Being overweight can cause the same problems to pets as it does to humans such as diabetes, arthritis, heart disease and respiratory problems.

When should I spay or Neuter my pet?

We recommend spaying or neutering your pet between the ages of 4 and 6 months.

What do I do if I need help after hours?

We refer all of our clients to the Clay-Duval Pet Emergency Clinic. They are located at 275 Corporate Way, Suite 200, Orange Park, FL 32073 (904) 264-8281. They are open from 6pm - 8am.

Why do dogs eat grass?

We're not at all surprised that this very common canine behavior is Google's No. 1 most asked dog question of 2014. Plenty of pups eat grass, but in the interest of your dog's health, you should know how to tell when a simple sample of the lawn turns into a bigger problem that could indicate a medical or behavioral issue. Read on to learn what to watch for and the three questions your veterinarian may ask when you talk with her about this habit.

Do dogs dream?

We bet you know the answer to this one, especially if you've ever seen your dog whine, twitch or move his legs like he's chasing a rabbit while he's asleep. But what do dogs dream about? And is it OK to wake them if they seem like they're having bad dreams? We've got answers for you.
Find out more: Does Your Dog Dream?

Why do dogs howl?

Dr. Patty Khuly puts it this way: A bark is like placing a local call, while a howl is more of a long-distance dial. On one level, a howl can simply be rewarding for your dog, but if you look deeper, it has lots to do with canine bonding and even the enforcement of rank within a pack.
Find out more: Why Does My Dog... Howl?
RELATED: Want a Dog That Stays Puppylike Through Life? A Breed to Consider

Why do dogs have whiskers?

Your dog's whiskers can do amazing things. Did you know that they extend about three times deeper into the skin than dogs' other hairs? There, they connect to nerves that make whiskers a very powerful tool for detecting air currents and knowing the position of prey. So is it OK to trim your dog's whiskers to neaten her face? Dr. Marty Becker shares his thoughts.
Find out more: How Dog and Cat Whiskers Work

Why do dogs chase their tails?

This has to be one of the more classic, endearing dog behaviors. For some, this is simply a way for them to have fun and expend playful energy. But for others who do it excessively, it can be a sign of obsessive compulsive disorder. Dr. Patty Khuly shares a trick for how to tell if your dog needs an intervention.
Find out more: Why Does My Dog... Chase His Tail?

How to clean dogs' ears

Do your dog's ears need to be cleaned? You should use two senses to determine whether your dog's ears are healthy: sight and smell. If you see or smell something off, first talk with your vet to see if this this something you can handle with regular home cleaning or if your vet needs to be involved in a medical solution. An important thing to remember: If your vet recommends that you clean your dog's ears at home, never use a cotton-tipped applicator -- that can drive dirt and debris deeper into your dog's ears.

Why are dogs' noses wet?

Wet noses actually serve a purpose -- they help a dog's sense of smell. Their noses secrete a thin layer of mucous that helps to absorb scent chemicals. We bet you've also heard that a dry nose is a sign of a sick dog. Dr. Marty Becker weighs in on that common thinking.
Find out more: Why Does My Dog... Have a Wet Nose?

How to stop dogs from digging

This is probably your least favorite of your dog's most favorite hobbies. The good news is there are plenty of things you can do to help keep your backyard from looking like a minefield. Trainer Mikkel Becker recommends you redirect your dog's digging to one specific (and small) section of your yard or even buy a kids' sandbox that you can fill with dirt that you don't mind your dog digging in.
Find out more: Why Does My Dog... Dig?

How to introduce dogs.

Can you guarantee that your dog and your friend's new puppy will become best buddies? Probably not, but there are some things you can do to help the introduction go smoothly. You may be surprised to learn that your dog can pick up on any tension you feel about the introduction, making her more anxious. According to Dr. Marty Becker, your best bet is to stay calm and pay attention to the body language of all dogs involved.
Find out more: Should My Dog Meet Other Dogs On-Leash or Off?

Why do dogs bury bones?

Your dog buries bones just as his canine ancestors did thousands of years ago. The reason? He is following an instinctive urge to hide surplus food from scavengers so it will be there when he return later to eat it.
Find out more: Why Does My Dog... Bury Bones and Other Objects?